Our Mission Statement
This practice is committed:
- To provide excellent general practice services to our patients
- Treat patients with honesty, integrity and in complete confidence
- To ensure all staff are trained, safe, competent and fulfil their duties
professionally and treat patients safely
- Ensure all policies and procedures and protocols are available, up to date and
best practice followed at all times.
- To treating patients with dignity, privacy and in a comfortable and clean
environment with all equipment fit for purpose
- To monitoring patients responses to the practice with regards to complaints, comments, suggestions, significant events and work as a team to ensure lessons learned from these.
- Continually listen to patients and staff to ensure the best possible care for all.
Healthwatch Doncaster
Healthwatch Doncaster is an independent organisation that ensures that everyone in Doncaster has the opportunity to have their voice heard with the objective of making adults and children’s health and social care services better in Doncaster. If you require any advice please telephone: 0808 801 0391.
This service is based at:
3 Cavendish Court, South Parade, Doncaster DN1 2DJ
Opening hours are Monday-Friday 9.00am to 5.00pm.
Freedom Of Information Act
We have available a short report that provides all the statutory information required to comply with this Act. Should you wish to have a copy please ask at reception.
Confidentiality
All our staff have signed a confidentiality clause as part of their contract of employment. This means we will not disclose information to your family, friends, and colleagues about any medical matters at all, unless we have your written consent to do so.
Protection And Use Of Patient Information
There may be times when we might be required to share some of our information with other NHS staff, ie, hospital doctors, nurses etc. This is required to give the best possible health care and treatment. The law says we must pass on certain information, for example, to notify a birth. The NHS Central Register for England and Wales contains basic personal details of all patients registered with a GP. The register does not contain clinical details. Everyone working for the NHS has a legal duty to keep information confidential. The practice fully complies with the Data Protection Act.
Clinical Commissioning
Clinical Commissioning replaced practice-based commissioning in 2013. The Medical Centre is a member of a group of practices known as South East Doncaster Constituency (one of five groups across Doncaster), working to improve Primary Care and developing services for patients to avoid some hospital admissions and improve patient care.
NHS England
South Yorkshire and Bassetlaw Area Team
Oak House
Moorhead Way
Bramley
Rotherham
S66 1YY
NHS Website Feedback
We would appreciate feedback regarding your experiences on the NHS website
www.nhs.uk