Direct Line open 24 hours a day: 01302 811188
The quickest and simplest way to order your prescription is to use SystmOnline. SystmOnline is a free online service so you can order repeat medication online. Read more about using SystmOnline.
Once you have an account login to SystmOnline.
Prescriptions are available from the surgery:
- via the practice online system (see reception for details and password). Once you have an account login to SystmOnline.
- 24-hour dedicated line (01302 811188)
Remember to order all your medication at the same time and quote the names of your medication.
We no longer accept prescription requests via our admin team you will need to use the above methods.
Prescriptions are sent to your request pharmacy within 2 working days.
Medication reviews
If you have a repeat prescription, one of our clinicians will complete an annual medication review. In that case the receptionists will ask you to make an appointment. Please book a routine appointment for your review.
NHS Electronic Prescription Service
We send prescriptions electronically to your nominated pharmacy.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
- If you collect your repeat prescriptions from the practice you will not have to visit the practice to pick up your paper prescription. Instead, we will send it electronically to the place you choose, saving you time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Please ask your pharmacist for further details.
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
Prescription charges
Find out more about prescription charges on nhs.uk.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.